CHC52015 - Diploma of Community Services

About this course

This qualification reflects the roles of community services, case management and social housing workers involved in the managing, co-ordinating and/or delivering of person-centred services to individuals, groups and communities.

At this level, workers have specialised skills in community services and work autonomously under broad directions from senior management. Workers are usually providing direct support to individuals or groups of individuals.

Course Structure

The structure of this course is as follows:

Training delivery

This course is predominantly classroom based. Training is delivered through our Registered Training Organization: Industry Skills Training RTO ID 40486.
Students are provided with the following: Required course materials such as:

  • Work books
  • Access to computers and software during class
  • Your student training plan
  • A dedicated and qualified trainer
  • Targeted assessment tools

Upon completion

Upon successful completion of the course, you will receive a:

  • Nationally recognised Certificate & Transcript
  • Statement of Attainment (if student is found competent in at least 1 Unit of Competency)

Recommended course structure

A total of 16 units are required to complete this qualification; eight(8) core and eight (8) elective units.
Unit selection may vary dependent on delivery method and location. Call us today for more information.

Core units

  • CHCCCS007 Develop & implement services programs
  • CHCCOM003 Develop workplace communication strategies
  • CHCDEV002 Analyse impacts of sociological factors on clients in community work and services
  • CHCDIV003 Manage and promote diversity
  • CHCLEG003 Manage legal and ethical compliance
  • CHCMGT005 Facilitate workplace debriefing and support processes
  • CHCPRP003 Reflect on and improve own professional practice
  • HLTWHS004 Manage work health and safety

This qualification has a minimum work placement component of 100 hours

Elective units

  • CHCCCS004 Assess co-existing needs
  • CHCMHS011 Assess and promote social, emotional and physical wellbeing
  • CHCCSM005 Develop, facilitate and review all aspects of case management
  • CHCDIS008 Facilitate community participation and social inclusion
  • CHCCSL001 Establish and confirm the counselling relationship
  • CHCADV002 Provide advocacy and representation services
  • CHCCDE003 Work within a community development framework
  • CHCPRP001 Develop and maintain networks and collaborative partnerships

Career & Education Pathways

After successfully completing this nationally accredited qualification, you will be competent in skills required to work as a:

  • Case Manager or
  • Program Coordinator

Entry Requirements

There are no academic entry requirements for these qualifications. Students are required to provide their Unique Student Identifier (USI) which we can assist with, photo identification and meet the language, literacy and numeracy requirements.


Please refer to this page for eligibility