CHC32015 - Certificate III in Community Services

About this course

CHC32015 Certificate III in Community Services is perfect for entry level community services workers who support individuals through the provision of person-centred services. Work may include day-to-day support of individuals in community settings or support the implementation of specific community-based programs. At this level, work takes place under the direction of others and supervision may be direct or indirect. Work may take place in a range of community services organisations.

Course Structure

The structure of this course is as follows:

Training delivery

This course is predominantly classroom based. Training is delivered through our Registered Training Organisation: Industry Skills Training RTO ID 40486.

Students are provided with the following:

Required course materials such as:

  • Work books
  • Access to computers and software during class
  • Your student training plan
  • A dedicated and qualified trainer
  • Targeted assessment tools

Upon completion

Upon successful completion of the course, you will receive a:

  • Nationally recognised Certificate & Transcript
  • Statement of Attainment (if student is found competent in at least 1 Unit of Competency)

Recommended course structure

A total of 12 units are required to complete this qualification; five (5) core and seven (7) elective units. Unit selection may vary dependent on delivery method and location. Call us today for more information.

Core units

  • CHCCCS016 Respond to client needs
  • CHCCOM005 Communicate and work in health or community services
  • CHCDIV001 Work with diverse people
  • HLTWHS002 Follow safe work practices for direct client care
  • HLTWHS006 Manage personal stressors in the work environment

Elective units

  • BSBTEC201 Use business software applications
  • CHCCOM001 Provide first point of contact
  • CHCCCS019 Recognise and respond to crisis situations
  • CHCPRP001 Develop and maintain networks and collaborative partnerships
  • CHCCDE003 Work within a community development framework
  • CHCADV001 Facilitate the interests and rights of clients
  • CHCCCS015 Provide individualised support

Career & Education Pathways

After successfully completing this nationally accredited qualification, you will be competent in skills required to work as a:

  • Support Worker

This qualification will also offer a pathway into other courses including:

  • CHC33015 Certificate III in Individual Support (Ageing)
  • CHC33015 Certificate III in Individual Support (Disability)
  • CHC33015 Certificate III in Individual Support (Home and Community)
  • CHC52015 Diploma of Community Services

Entry Requirements

There are no academic entry requirements for these qualifications. Students are required to provide their Unique Student Identifier (USI) which we can assist with, photo identification and meet the language, literacy and numeracy requirements.


Please refer to this page for eligibility