BSB40120 - Certificate IV in Business

Upskill and get job ready with this business qualification. 

Study a nationally recognised Certificate IV in Business for better career opportunities including Office Manager, Project administrator and executive personal assistant. With this qualification you will broaden your knowledge to apply solutions to a defined range of unpredictable problems and analyse information from a variety of sources.  You will also develop leadership skills and provide guidance to others in the team.

Course Structure

The structure of this course is as follows:


During your course, we expect that you will:

  • Contribute to learning in a harmonious and positive manner irrespective of gender, race, sexual preference, political affiliation, marital status, disability or religious belief
  • Comply with the rules and regulations of the IST
  • Be honest and respectful, this includes not falsifying work or information and not conducting yourself in any way that may cause injury or offence to others.
  • Be responsible for your own learning and development by participating actively and positively and by ensuring that you maintain progress with learning modules.
  • Monitor your own progress by ensuring that assessment deadlines are observed.
  • Utilise facilities and IST publications with respect and to honour our copyrights and prevent our publication from being distributed to unauthorised persons.

Course Subjects

Core units

  • BSBCRT411 Apply critical thinking to work practices
  • BSBTEC404 Use digital technologies to collaborate in a work environment
  • BSBTWK401 Build and maintain business relationships
  • BSBWHS411 Implement and monitor WHS policies, procedures and programs
  • BSBWRT411 Write complex documents
  • BSBXCM401 Apply communication strategies in the workplace

Elective units

  • BSBTEC401 Design and produce complex text documents
  • BSBOPS404 Implement customer service strategies
  • BSBPMG430 Undertake project work
  • BSBOPS405 Organise business meetings
  • BSBPEF402 Develop personal work priorities
  • BSBPEF401 Manage personal health and wellbeing

Career & Education Pathways

Once you graduate, you’ll have the knowledge and skills to kick-start your career as a:

  • Program Coordinator
  • Manager
  • Personal Assistant
  • Office Administrator
  • Project Officer
  • Team leader
  • Office supervisor
  • Project administrator
  • Office coordinator

Entry Requirements

There are no academic entry requirements for these qualifications. Students are required to provide their Unique Student Identifier (USI) which we can assist with, photo identification and meet the language, literacy and numeracy requirements.


Please refer to this page for eligibility